Express Processing
Express Processing
Details
Express Processing
Need your order a little sooner? This listing upgrades your order to Express Processing, moving it ahead in my processing queue.
My current standard processing time is 7–10 business days. By purchasing Express Processing, your order will be prioritized and prepared as quickly as possible.
Please note that this listing only speeds up processing time and does not upgrade the shipping service selected at checkout. Shipping transit times are determined by the carrier and are separate from processing times.
If purchasing Express Processing separately from your order, please include your order number in the notes section at checkout so I can apply the upgrade correctly.
Please Note:
- Express Processing is non-refundable once work has begun on your order.
- This listing does not guarantee delivery by a specific date.
- Shipping times are not included in processing times.
- One Express Processing upgrade is required per order.
Materials + Care
Our collections are crafted using a blend of natural stones, crystals, and thoughtfully chosen materials. Due to the unique nature of certain gemstones and finishes, slight variations may occur and are part of each piece’s individuality. To preserve shine and longevity, remove jewellery before swimming, showering, exercising, or sleeping.
Shipping + Returns
Shipping
All orders are carefully packed and prepared with care. We aim to process and dispatch orders within 7-14 business days, excluding weekends and holidays. Once your order has been shipped, tracking details will be sent via email where available.
Please ensure your shipping information is entered correctly at checkout, as we cannot be responsible for delays or lost parcels caused by incorrect addresses.
As many of our products include natural crystals, gemstones, and handmade or delicate items, slight variations in colour, shape, and texture are normal and make each piece unique.
Returns & Exchanges
We hope you love your order, but if something isn’t right, returns may be requested within 14 days of delivery.
To be eligible for a return, items must be:
- unused and in original condition
- returned in original packaging
- free from damage or alterations
Please note:
- Earrings may not be returned for hygiene reasons unless faulty.
- Natural crystals and stones may vary in appearance, and these natural variations are not considered faults.
Customers are responsible for return shipping costs unless an item arrives damaged or incorrect. Once your return has been received and inspected, approved refunds will be issued to the original payment method.
If you have any questions regarding your order, please contact us before initiating a return.